Legal

Privacy Policy

Last updated: May 2026 · Effective immediately

Section 1

Who We Are

KORRIXA is the trade name of Pasy Globe Pvt Ltd (GST: 36AAPCP5842H1ZZ), an IT system integration company based in Hyderabad, India.

Contact: info@korrixa.com | +91 90300 71616

Section 2

What Data We Collect

  • Name, company name, phone number, email — via contact form
  • Chat messages — via AI chatbot (not stored permanently)
  • Device/browser info — via standard web analytics
  • We do NOT collect: payment data, Aadhaar, PAN, or sensitive personal data

Section 3

Why We Collect It

  • To respond to your IT infrastructure or workspace enquiries
  • To send project proposals, quotes, and follow-ups
  • To improve our website and chatbot experience
  • We do NOT sell, rent, or share your data with third parties

Section 4

Legal Basis (India DPDP Act 2023)

We process your data under:

  • Your consent (form submission = consent)
  • Legitimate business interest (B2B enquiry response)
  • We comply with the Digital Personal Data Protection Act, 2023

Section 5

Data Storage & Security

  • Form data: stored in our CRM/email system
  • Chatbot: Groq API processes messages; no permanent storage by KORRIXA
  • VPS hosted in secure data center; HTTPS enforced
  • Data retention: 2 years or until you request deletion

Section 6

Your Rights

Under DPDP Act 2023, you have the right to:

  • Access data we hold about you
  • Correct inaccurate data
  • Delete your data (Right to Erasure)
  • Withdraw consent at any time

To exercise: email info@korrixa.com with subject "Data Request"

Section 7

Cookies

We use minimal cookies for:

  • Session management
  • Basic analytics (page views)

No advertising or tracking cookies.

Section 8

Third-Party Services

  • Groq API (chatbot AI processing)
  • Google Maps (contact page embed)
  • These have their own privacy policies

Section 10

Updates

We may update this policy. Changes effective on posting date.

Questions about your data?

Email Us